Privacy Policy

Your personal data and your assets are our highest priority. We are fully committed to safeguarding them.

Virtue Gainlux collects and retains data essential to your trading activity. How we collect and store this data is explained in the Privacy Policy below.

Our policy is underpinned by the following principles:

• To ensure complete transparency about how we collect and store your personal data:

Our aim is to ensure you understand how we collect and process your data, so you can make informed decisions. We have clear guidelines and processes for handling data on this website. Our policy sets out the specific methods we use, providing you with clear and concrete information about its use. You are in the driver’s seat.

We will always share updates promptly when we determine you need to be notified. Transparency is fundamental to us.

Our knowledgeable staff are always on hand to answer any questions you may have about any aspect of our processes, including our obligations under the laws of {country}. You can contact us at: info@virtue-gainlux.com

• We will not use personal data for any purpose other than as set out in our Privacy Policy.

We may process personal data for purposes including the essential operation of Virtue Gainlux services and connecting trader members with third-party trading platforms. We may also process data to maintain and enhance website functions and services, protect our rights, and meet regulatory or other legal obligations. Finally, where necessary, we process data to provide administrative and other business functions related to the Services delivered to you, the client.

To deliver better services tailored to your preferences and needs, Virtue Gainlux processes personal data.

• To access and use the essential tools to protect your personal data and safeguard your rights in this regard:

At any time, you can contact us to access all of your personal data. We can also rectify or erase it where appropriate. In addition, we can facilitate requests to transfer your data to you or to a nominated third party. We offer these services to help you exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems use bank-grade protections and meet the highest standards. While no system can be guaranteed 100% secure, we remain committed to continually enhancing our systems to the highest possible level and strengthening the safeguards we have in place.

We have a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of any and all data relating to natural persons.

Our policy applies to all natural persons who are identifiable or already identified. This specifically covers any natural person who could be identified, or has already been identified, in connection with data entrusted to us or data that we are able to lawfully access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organisation of personal data.

We do not collect, nor do we intend to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover a user or any data relating to a person under the age of 18, we will delete it immediately.

2. What personal data do we hold?

When you register with us, we collect the personal data needed to enable you to use our services. Where necessary, we may also request additional personal data to verify ownership of an account, for example. To maintain and improve service quality, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are under no obligation to provide the company with your personal data.

While you are under no obligation to provide your data, choosing not to do so may limit the provision of our services to you. It may also restrict your ability to access and use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. However, we do record details such as your specific account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support purposes, we retain system crash reports, browser information, and the type of device used to access your account. We also record the language associated with your account.

Regarding the collection of personal data, we only collect and retain the information you agree to provide when you connect, via us, to a third‑party trading platform.

The personal data you have supplied to third-party platforms may include: full name, address, telephone number and email address.

5. Why does the company need my personal data, and is it lawful for them to do so?

The collection, storage and processing of your personal information by the company are carried out solely for the purposes set out in the Policy. All such uses and processing comply with applicable laws in {country}.

The company will not handle, process, or transmit your data except in accordance with the applicable laws of {country}. The legal grounds for this are as follows:

• You have agreed to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have also consented to the processing of your personal data for one or more purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, amongst other purposes, the company may need to store and process your personal data.
• Data processing is necessary to meet legal obligations.

If you would like more information about the data processing the company is required to undertake, please contact us by email.

Below is a list of the specific purposes, along with the legal bases, for which we may process your personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analysis, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the use of your data will be governed by those companies’ privacy policies. This may include multiple digital trading platforms.

To enhance the services we provide to our clients and improve our operations overall, the company may share personal information with its affiliates and partner companies.

Where required by law, or to protect the company’s rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a significant business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This may also apply in instances of a merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Cookies and third-party services

For site analytics purposes, and also in collaboration with advertising partners, cookies and other similar technologies may be used on this website, as permitted by applicable law and established industry practice.

Cookies—small pieces of code stored on your device when you visit a website—are used to collect information about your browsing behaviour and preferences. Their purpose is to personalise and enhance your user experience, allowing us to remember your settings and tailor service offerings accordingly. These cookies are also used for website analytics and to gather statistics for strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser at the end of your session. Persistent cookies remain in your browser even after a session ends. They help the site recognise you as a returning visitor and support a smoother experience across the site.

Types of cookies:

Cookies may be used where necessary, in line with their intended purpose:

Cookies are blocked or have been deleted

To delete or block cookies, use your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will stop some processes and site features from working as expected.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations outlined elsewhere in this policy. It may be kept for longer where required by local laws, regulations or company policies.

Your personal data will be shared, at your request and at your discretion, with third-party trading platforms for 12 months. When that 12-month period expires, and with your consent, the data will be shared for a further 12 months.

We routinely review all personal data to determine whether it is still required or not.

9. Transfers of personal data to third countries or international organisations

As required for the provision of services and/or for security purposes, personal data may be transferred to third countries (that is, countries other than your own) and international organisations under robust security protocols. We apply data security measures to the highest possible standard to protect your data and ensure you have access to legal remedies and rights in all circumstances.

In the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• All data transfers are carried out under the EU’s legal jurisdiction and competence, in accordance with the data protection standards set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities take place in accordance with Article 46(2). These transfers are governed by a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, issued under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are conducted in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details of the specific security measures the company uses to protect your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is protected using the highest levels of technical and organisational measures, aligned with industry-standard best practices. These measures help prevent the destruction of data due to unlawful or accidental events, as well as the loss or alteration of that data.

While we apply the highest levels of care and best-practice procedures for data protection, as required by law, it is not possible to guarantee in all circumstances that your personal data will remain entirely error-free. Accordingly, we cannot be held liable if personal data is disclosed or suffers incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any other similar cause.

If we receive legally binding requests from regulators, law enforcement, or other competent authorities, we may be required to disclose your personal data to them. Once that data is disclosed under a legal obligation, we cannot control how those bodies subsequently handle, store, use, or protect your data.

Any information sent over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Hyperlinks to third-party websites

On this website, you may find links to third-party applications and websites. Please note that these are neither affiliates nor under our control, and our privacy policy does not apply to them. They operate their own procedures and priorities for collecting and processing personal data, and we accept no responsibility for those activities. Use at your own discretion.

Always review the privacy policy of any company or service on their website before providing personal data. Ensure their data collection, use, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or amend this policy at any time. We will provide notice of any changes on this website and through other appropriate channels. The updated version of the privacy policy will be posted on this website, and the revised policy will take effect immediately upon publication unless stated otherwise.

13. Your data protection rights

You retain full control and the final say over how any personal data is used, including the right to verify its accuracy, correct errors, and choose to delete or restrict the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights set out herein. By emailing the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data for verification at any time, and it will be supplied to you in electronic format. If you ask for additional copies of the personal data we process, beyond the one already provided, a reasonable fee may be charged.

The rights granted by law and set out in our privacy policy must not encroach on the rights of others. The company may refuse or limit access to personal data where disclosure would infringe the rights and freedoms of others.

Right to Rectification

Any inaccuracies in your personal data, whether due to omission or incorrect details, may be corrected by you or by the Company to ensure it can be processed correctly.

Erasure Rights

You have the right to request the deletion of your personal data in the following circumstances: 1) where your data has been processed without your consent or without a lawful basis; 2) where you ask for it to be removed and we have no legal obligation to retain it; 3) where you no longer consent to our processing, even if it is otherwise lawful and in our legitimate interests or those of a third-party provider; and 4) where we are required by law to delete your data.

The right to erasure may be overridden and superseded by legal obligations imposed by the EU or any member state’s law. Likewise, this applies where data is required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data where you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, we will delete it except under the following circumstances: 1) where laws of the European Union or any Member State prevent deletion. 2) With your consent, where it is necessary to establish, exercise or defend legal claims. 3) To protect the rights of another natural person.

Your Right to Data Portability

You have the right to access and review any personal data you have provided, where you have consented in any manner to its collection and where the processing is carried out by automated systems.

You have the right to request the transfer of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised where doing so would infringe the rights or freedoms of another individual.

Right to contest data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that such processing cease. This does not apply where there is a compelling legal basis to continue the processing, such as to establish, exercise or defend legal claims. In such cases, we may continue to process your personal data.

You may at any time request that your personal data is not processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

You may withdraw your consent to our processing of your personal data at any time and, where possible, with immediate effect. This will not apply retrospectively to processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, EU Member States have designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 sets out the circumstances in which your personal data rights may be limited under European Union or Member State laws.

Once we receive your request concerning your personal data and its processing, we will provide access to the information you have requested, as set out in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests and the nature of your request. If an extension is required, we will notify you within one month of receiving your request.

We will provide the requested information electronically and free of charge, unless doing so would contravene the law or the provisions of Section 13. We reserve the right to charge a reasonable fee or to refuse a request that is vexatious, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual making a personal data request, to ensure data protection and security.